For more than 70 years, Outrigger Resorts & Hotels has charted a journey of discovery – extending its presence from the captivating landscapes of Hawaii to become a prominent force in premier resort destinations worldwide, including Fiji, Thailand, Guam, Mauritius, and the Maldives.
Испытания
Our clients at Outrigger Resorts & Hotels have been experiencing the benefits of BirchStreet’s procurement solutions for nearly a decade. This partnership has instilled the confidence they’d been missing in their dealings with two prior vendors, and it’s also exceeded their expectations when it comes to the adoption of virtual cards and rebates.
Список желаний
- Transition more than 10% of suppliers to embrace virtual cards, mitigating the use of costly checks
- Transform accounts payable from a cost center into a revenue generator by optimizing rebate opportunities
- Gain real-time visibility into spending and compliance across all locations and departments
- Achieve 100% outsourcing of payments, enhancing efficiency and moving away from manual efforts
- Safeguard against costly procurement fraud through robust security measures
- Streamline integrations with other systems for operational cohesion
Решение
After encountering disappointing results with two other procure-to-pay partners, the Outrigger team turned to its reliable relationship with BirchStreet for BirchStreet Pay.
The simplicity of one platform, one system, one login, and one-click approvals made BirchStreet Pay the optimal solution for the continually expanding hotel brand. The integration of accounts payable and purchasing into a single, cohesive, fast, and entirely transparent process, fortified with robust controls, ensures a smooth workflow. Users have comprehensive visibility, accessing all documents, invoice images, purchase orders, and receiving records.
Moreover, BirchStreet Pay provides access to various funding options, including same-day ACH, liberating Outrigger from reliance on reverse wires as their funding method.
Leveraging deep domain expertise in both payment processes and hospitality procurement, BirchStreet collaborates closely with both buyers and suppliers. Unlike competitors, BirchStreet doesn’t charge suppliers a fee to join the network, fostering more opportunities for buyer savings and rebates. This commitment to collaboration and cost-effectiveness positions BirchStreet as a trusted partner in the realm of procurement and payment solutions for Outrigger and beyond.
Полученные результаты
Outrigger underwent a transformative shift with BirchStreet, automating payables and reaping significant benefits.
BirchStreet Pay transformed payment dynamics, shifting payments from a cost center to a profit center through cost reduction, rebate earnings, risk mitigation, and optimized payment methods achieved by seamless digitization and automation. The system now processes the majority of invoices automatically, eliminating manual matching for an error-free and efficient process.
BirchStreet Pay’s global capabilities around multiple entities, currencies, and languages align with Outrigger’s needs, streamlining processes and ensuring budget control. The cloud-based system offers anytime, anywhere access, serving as the singular source of truth for all payments, minimizing time and resource expenditure.
Along with these tangible savings and the high adoption rate of virtual cards (currently ranging from 15% to 20% of spend), implementing BirchStreet has not only delivered significant efficiency gains and process improvements but also brought in a six-figure revenue source through vendor rebates.
To learn more, feel free to reach out an chat with an expert!