David Schloss and Phil Beck from BirchStreet 시스템 joined the dojo.live podcast during HITEC 2025 in Indianapolis to share insights on the evolving world of procurement and payments in hospitality. They offered a deep dive into how automation, fraud prevention, and smarter AP workflows are reshaping the industry—and how BirchStreet is helping it adapt and thrive amid evolving global economics. Read insights from the podcast and get access to the full interview here:
Tackling Hospitality’s Toughest Payment Challenges
With decades of combined experience, David and Phil know the pain points hospitality businesses are facing: manual payment processes, increasing security risks, rising costs, and ongoing labor shortages.
Further, many hotels still rely heavily on paper checks, making them vulnerable to fraudulent activities like check washing. By shifting to ACH and virtual card payments, hotels can cut down on fraud and reduce processing costs, all while saving time.
Automation is Critical in Today’s Economy
With rising inflation and a frequently evolving global economic landscape, many hospitality businesses are feeling increased pressure to control their spending. Labor costs are up and resources are limited, but the expectations for service, efficiency, and sustainability remain high. As a result, many hospitality companies are forced to “do more with less.”
Procure-to-Pay solutions like BirchStreet help hospitality businesses remain competitive and boost efficiency by:
- Automating manual tasks like invoice processing and payments to save time and reduce administrative burden
- Cutting costs through digital payments that also offer rebates
- Freeing up staff time to focus on guest experience, not back-office tasks
- Reducing environmental impact by eliminating paper checks and invoices
By embedding payment solutions directly into the procure-to-pay (P2P) workflow, BirchStreet helps hospitality operators streamline operations from end to end.
The result: greater efficiency, reduced fraud risk, and real-time visibility into spend, while increasing bandwidth for internal teams.
Choosing the Right Partner
With fast-changing technology and tightening margins, hotels need partners who are proactive, not reactive. BirchStreet Systems offers integrated, secure, and scalable payment solutions for hospitality companies while being a collaborative and data-driven partner committed to client success.
Want to hear more insights? Listen to the full podcast from dojo.live 여기.
Interested in learning how BirchStreet Systems can help you take control of your payments by boosting efficiency, visibility, and security? Schedule a demo with us!